Microsoft 365 Administrator

Course Description

This comprehensive course is designed to help you understand core concepts and gain practical experience required to pass the MS-102: Microsoft 365 Administrator exam.

You will learn how to manage and configure Microsoft 365 and Azure services through step-by-step explanations and extensive hands-on lab activities. The course emphasizes real-world administrative tasks, ensuring you not only pass the exam but also become job-ready.

With anytime, anywhere access to hands-on simulations, you can practice real scenarios at your own pace. The content is fully updated to match the latest MS-102 exam objectives, making it ideal for both beginners and experienced IT professionals looking to upgrade their skills.

By the end of this course, you’ll have the confidence and expertise to manage Microsoft 365 environments efficiently and successfully clear the MS-102 certification exam.

Pre-Requisites

Willingness to put in the time and practice the steps shown in the course

Course Curriculum

Introduction

• Welcome to the course
• Understanding the Microsoft Environment
• Foundations of Active Directory Domains
• Foundations of RAS, DMZ, and Virtualization
• Foundations of the Microsoft Cloud Services
• IMPORTANT Using Assignments in the course
• DONT SKIP: The first to know about Microsoft cloud services
  

Setting up for hands on

• Introduction to practicing hands on
  
• Downloading Windows Server 2022 ISO
  
• Getting Hyper-V Installed on Windows
  
• Creating a Virtual Switch in Hyper-V
  
• Installing a Windows Server 2022 Virtual Machine
  
• Downloading the Windows 11 ISO
  
• Installing a Windows 11 virtual machine
  
• Use an internet unique domain name
  
• Deploy and manage domain controllers on-premises
  
• Joining Windows 11 to a domain
  
• Creating a trial Microsoft 365/Azure Account
  

Implement and manage a Microsoft 365 tenant

• Create a tenant
  
• Implement and manage domains
  
• Configure org settings, including Security & privacy and Organizational profile
  
• Monitor the health of Microsoft 365 services by using Service Health
  
• Configure and review Network connectivity insights
  
• Configure and monitor software updates by using the Microsoft 365 admin center
  
• Monitor Microsoft 365 adoption and usage
  
• Configure and manage Microsoft 365 Backup
  

Manage users and groups

• Concepts of identities in Azure/Microsoft 365/Entra ID
  
• Create and manage users in Microsoft Entra
  
• Create and manage external users in Microsoft Entra
  
• Create and manage contacts in the Microsoft 365 admin center
  
• Concepts of Groups in Azure/Microsoft 365/Entra ID
  
• Create and manage groups, including Microsoft 365 groups and shared mailboxes
  
• Create and manage groups, including Microsoft 365 using the Azure portal
  
• Manage and monitor Microsoft 365 licenses, including group-based licensing
  
• Perform bulk user management
  
• Foundational hands on experience with PowerShell
  
• Concepts of using Microsoft Graph with PowerShell management
  
• Setting up for connecting to MS Graph to support cloud services with PowerShell
  
• Create and manage users and groups, as well as bulk management with PowerShell
  

Manage roles and role groups

• Concepts of roles in Microsoft 365 and Microsoft Entra
  
• Implement and manage roles in Microsoft Entra
  
• Manage roles/role groups in MS Defender XDR, MS Purview, and Microsoft 365
  
• Concepts of delegation by administrative units
  
• Manage delegation by using administrative units
  
• Understanding privileged identity management (PIM)
  
• Manage Microsoft Entra roles in Entra privileged identity management (PIM)
  

Implement and manage identity synchronization with Microsoft Entra tenant

• Concepts of Entra Connect Sync vs Entra Cloud Sync for Hybrid scenarios
  
• Drawing out Entra Connect Sync and Entra Cloud Sync
  
• Prepare for identity synchronization, including IdFix
  
• Implement and manage directory synchronization by using Microsoft Entra Connect Sync
  
• Implement and manage directory synchronization by using Microsoft Entra Cloud Sync
  
• Monitor synchronization by using Microsoft Entra Connect Health
  
• Troubleshoot synchronization, including Entra Connect Sync and Entra Cloud Sync

Implement and manage authentication

• Implement and manage authentication methods
  
• Implement and manage self-service password reset (SSPR)
  
• Implement and manage Microsoft Entra Password Protection
  
• Investigate and resolve authentication issues
  

Implement and manage secure access

• Plan for identity protection
  
• Implement and manage Microsoft Entra ID Protection
  
• Plan Conditional Access policies
  
• Implement and manage Conditional Access policies
  
• Concepts of multi-factor authentication (MFA)
  
• Implement multi-factor authentication (MFA) by using conditional access policies
  

Review and respond to security reports and alerts by Microsoft Defender XDR

• Review & take actions to improve the MS Secure Score in the Microsoft Defender
  
• Review & respond to security incidents & alerts in Microsoft 365 Defender
  
• Review and respond to issues identified in security & compliance reports
  
• Review and respond to threats identified in threat analytics
  

Implement & manage email & collaboration protection by using Defender for O365

• Understanding Defender for Office 365
  
• Implement policies and rules in Defender for Office 365
  
• Review and respond to threats identified in Defender for Office 365
  
• Create and run campaigns, such as attack simulation
  
• Unblock users

Implement and manage Microsoft Defender for Cloud Apps

• Understanding the configuration of app connections with Defender for Cloud Apps
  
• Configure MS Defender for Cloud app alerts, policies, and Cloud App Discovery
  

Implement Microsoft Purview information protection and data lifecycle management

• Understanding sensitive information requirements for an organization's data
  
• Implement & manage sensitive info types by using keywords, keyword lists, regex
  
• Understanding sensitivity labels
  
• Implement sensitivity labels for items and containers
  
• Implement protection settings and content marking for sensitivity labels
  
• Implement sensitivity label policies
  
• Implement auto-labeling policies for sensitivity labels
  
• How sensitivity labels apply to containers, such as Teams, SharePoint etc
  
• Implement sensitivity labels manually using Microsoft Word
  
• Understanding retention and disposition
  
• Retention labels, retention label policies, and retention policies
  
• Implement and manage adaptive scopes
  
• Implement retention labels for data lifecycle management
  
• Implement a retention label policy to publish labels
  
• Implement a retention label policy to auto-apply labels
  
• Implement and configure retention policies
  
• Monitor label usage by using Content explorer, Activity explorer, & label reports
  

Implement Microsoft Purview data loss prevention (DLP)

• Understanding data loss prevention (DLP)
  
• Configure DLP policies for Exchange, SharePoint, OneDrive, and Teams
  
• Configure data loss prevention policies for Adaptive Protection
  
• Understanding policy and rule precedence in data loss prevention
  
• Understanding device requirements for Endpoint DLP
  
• Configure Endpoint DLP
  
• Review and respond to DLP alerts, events, and reports
  

Career after this Course

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